| File Insurance Claim If you don't have insurance yet, it may be too late. Many companies will refuse coverage once a watch has been issued. If you have insurance but have since improved your home or bought high-ticket items such as appliances or computers, make sure you have increased your coverage. What to Find Out From Your Agent Does your policy cover damage from high tides, water or backup from sewers or drains? Most standard homeowner policies don't. Ask if you live in a flood-prone area. You may be eligible for the Federal Flood Insurance Program. Ask what out-of-pocket expenses after a storm are covered. See whether your company will offer lower rates for improvements to your home that make it more secure. How to Document Your Belongings Make a list of personal belongings and their costs, receipts and serial numbers. Take still photographs of each room and major items such as couches, televisions and curio cabinets and their contents. Or take a video camera for a walk-through of your home, with you or someone else describing items as you tape them. Include a close-up shot of that day's newspaper. Put inventories and pictures, as well as your insurance policy, in a safe deposit box or other safe place away from your home. If you'll be away during the storm, take a copy of your policy with you. Keep all receipts of purchases for storm protection. Some are tax-deductible. Insurance Tips After a Storm Put inventories and pictures of your valuables, as well as your insurance policy, in a safe deposit box or other safe place away from your home. Immediately report to your insurance company. It may take a while to reach your agent or your company's toll-free number. Be patient. When you get through, be ready to provide your policy number, address and a phone number where you can be reached, especially if you will be staying elsewhere. Take "after'' videotape and still pictures of your home and damage to help with your claim. Keep receipts for all expenses after the storm; repairs, food, lodging, emergency equipment. Much of it is covered under your insurance and some is tax-deductible. If you have to leave your home, secure it as much as possible. Leave a telephone number where you can be reached. Paint your address and telephone number on a piece of wood or the side of your home. Don't paint your insurance policy number. Make sure to take pictures after repairs are done. If you have another loss, you don't want your agent to think the first repairs were never done. When the adjuster shows up, ask for identification. Beware of fly-by-night repair operations. Check credentials. To see whether a contractor is licensed, request his license number, then call the state's Electronic License Verification Information System. Call your state Department of Insurance Helpline
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